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MEMBERSHIP/PRICING TERMS

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ARROW YOGA STUDENT AGREEMENT

 

This Agreement ("Agreement") is entered into between:

Arrow Yoga, located in Baltimore, MD ("Studio"), and the individual Customer Name, ("Member").

By purchasing the Contract Name, the Member agrees to the following terms and conditions:

 

DROP IN

 

  • 1 drop in class is valid to be used as 1 class credit for any scheduled Arrow Yoga class

  • Valid for 2 weeks only

  • 2 week booking window

 

NEW STUDENTS ONLY

 

  • 2 class credits purchased for the price of 1

  • Valid for 2 weeks only

  • 2 week booking windows

  • Limited to 1 purchase per person

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CREDIT PACKAGE TERMS

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  • Expiration: Credit packages expire on a set date and cannot be extended or adjusted.

  • Non-Transferable & Non-Refundable: Credit packages cannot be transferred, shared, or refunded.

  • No-Show & Late Cancellation Policy: If you late cancel or no-show, the class credit will be forfeited.

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4 CLASSES/MONTH  MEMBERSHIP

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MEMBERSHIP BENEFITS

 

  • Access to 4 regularly scheduled classes at Arrow Yoga per month

  • 10% discount on workshops, retail, and special events

  • 1 Complimentary Guest Pass per month

  • 30 day booking window 

  • No minimum monthly commitment

  • Unused classes do not roll over into next pay period

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8 CLASSES/ MONTH MEMBERSHIP

 

  • Access to 8 regularly scheduled classes at Arrow Yoga per month

  • 10% discount on workshops, retail, and special events

  • 1 Complimentary Guest Pass per month

  • 30 day booking window 

  • No minimum monthly commitment

  • Unused classes do not roll over into next pay period

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UNLIMITED CLASS MEMBERSHIP

 

  • Unlimited access to all scheduled Arrow Yoga classes in studio

  • 20% discount on workshops, retail, and special events

  • Access to our Community Class

  • 1 Complimentary Guest Pass per month

  • 30 day booking window 

  • No monthly commitment

 

 MEMBERSHIP FEES & BILLING

 

  • The monthly membership fee is Recurring Payment Amount charged automatically to the payment method on file.

  • Billing occurs on a recurring monthly basis from the start date of this contract, Contract Start Date

  • If a payment fails, the Studio will notify the Member, and access may be suspended until payment is received.

  • You will have 2 days to contact the studio to update billing information before your membership is cancelled

 

MEMBERSHIP CANCELLATION

 

  • Membership may be canceled with at least 30 days’ written notice before the next billing cycle.

  • No partial refunds are given for unused portions of a month.

  • To cancel, email support@arrow-yoga.com or submit a cancellation request in person.

 

MEMBERSHIP HOLDS

 

  • Members may place their membership on hold for up to 2 months per year.

  • Hold requests must be submitted in writing at least 7 days before the next billing cycle.

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RESERVATION & CLASS CANCELLATION POLICY

 

Booking: A class can be booked on our website or on our Arrow Yoga App. You must purchase a class credit/membership/package before making a reservation.

Cancellations:

  • Please cancel your reservation at least 12 hours before class to retain your credit.

  • Late cancellations result in loss of class credit.

  • No-shows result in loss of class credit.

 

WAITLIST POLICY

 

Joining the Waitlist: If a class is full, we recommend joining the waitlist. If a spot becomes available, you’ll receive an email up to 2 hours before class.

Class Credit Requirement: You must purchase a class credit to reserve a spot on the waitlist.

Managing Waitlist Spots: If added to a class, the late cancellation policy applies. Remove yourself if you can no longer attend.

Checking Your Position: View your waitlist status in the Arrow Yoga App.

 

STUDIO GUIDELINES

We follow yogic principles as our guidepost for how we treat ourselves and others in the studio and in the community.

  • Loving-Kindness

  • Authenticity, Truth

  • Non-stealing, of energy, time, belongings

  • Time, energy management 

  • Acceptance 

  • Contentment 

  • Cleanliness

  • Commitment

  • Self-Study

  • Trust in the process

  • Mats are required for our heated classes and are available for rent.

  • No mobile phones are allowed in the practice room, and are encouraged to be kept silent, in one of our secured lockers.

  • No shoes are permitted once you've entered the lobby. Please take your shoes off at the door and place them under a bench in the locker room area, or in one of our secured lockers.

  • Please enter into the practice room mindfully. 

  • Presence is one of our highest intentions, and we want our community to support cultivating this for one self, and each other.

  • Class starts and ends on time to cultivate the practice of asteya, non stealing. We will not allow for late entry into class. Please be diligent in arriving on time and we highly encourage you to stay all the way until the end of practice.

 

CHECKING IN

 

  • New Students: Arrive 15 minutes early for orientation. Late entry is not permitted.

  • There are no late entries into the practice room.

 

THE PRACTICE ROOM IS HEATED

 

Our classes are set to 90-100°F using infrared technology and can reach 100°F+ temperatures.

 

MEDICAL CONCERNS & PREGNANCY

 

Arrow Yoga may decline participation for injury or safety concerns.

Pregnancy:

  • Please consult with your doctor before practicing in the heated practice room or doing any yoga practice.

  • We encourage you to participate in our pre-natal yoga classes that we offer and to listen to your body.

 

RETURNS & EXCHANGES

 

All sales are final.

Classes or merch cannot be transferred, exchanged, or refunded.

 

LOST & FOUND

 

Arrow Yoga is not responsible for lost or stolen items. Contact the studio for lost items.

 

SUBJECT TO CHANGE



Arrow Yoga reserves the right to update these terms at any time.

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